Vonage Partner Academy
Office Anywhere - The New Reality or a Trend that ends in 2020?

Wednesday, July 8  |  12-1 PM EST / 5-6 PM BST

 

About The Webinar

There’s never been a better time to partner with Vonage! Remote work is at an all time high - is this a fleeting trend that ends after the health crisis or the new reality? This week in the Vonage Partner Academy, we will discuss how these recent trends are shaping business communications now and in the years to come. 
 

Agenda

  • Change in customer engagement mix
  • Industry specific permanent increases in CC call volumes
  • Preparing for a more permanent work from home employee/agent mix
  • Permanent changes to old workflows for specific industries
  • What do all these changes mean for the channel and how to capitalize on them
Brian Gilman
Speaker & Bio:
Brian Gilman,
VP of Solutions Marketing

Brian Gilman is the VP of Solutions Marketing at Vonage. In this role, Brian is responsible for the go-to-market vision and strategy for the Vonage Business portfolio.

Spending more than a decade building solutions-based marketing functions, Brian has a proven record of success in developing and implementing strategic B2B marketing plans and engaging in high-touch sales activities within the communications and collaboration markets.

Prior to his tenure at Vonage, Brian has held leadership positions with leading telecom, contact center, and collaboration providers, including Avaya, Dimension Data, Polycom and Vidyo.

In addition to his marketing experience, Brian has also produced more than 1,000 pages of telecom research that has been highlighted by the US Internet Council, Business 2.0, and Exploration and Production- Oil and Gas Review.

Brian holds a BA in Economics from the University of North Carolina at Chapel Hill.

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