There’s never been a better time to partner with Vonage! We invite channel partners to join us to learn how conversational AI is creating enhanced customer experiences and giving Vonage partners a competitive advantage. Virtual assistants create efficiencies in contact centers from simple interactions like choosing a language and other mundane questions to fully automated credit card payments and other complex processes.
Agenda
Jonathan Nelson joined Vonage in 2010 as Cloud Communications Specialist. Since then he has held numerous roles focusing on the design and development of Vonage’s real-time, communications solutions. Most recently, Mr. Nelson was promoted to Director, Solutions Engineering position where he leads the design, development, and management of scalable software solutions.
Mr. Nelson has more than 15 years of experience in the engineering, development, and management of adaptable, real-time communication solutions. Mr. Nelson has been instrumental in setting the overall technical vision, direction, and design of full-stack development experience. He studied computer information systems with an emphasis on software design at Regis University.
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