There’s never been a better time to partner with Vonage! This week learn about the advantages of a contact center with the unparalleled ServiceNow integration. Now - more than ever - agents are working from home. How do you provide a best-in-class experience for both agents and end-user customers? The ServiceNow integration enables SMS, text-to-speech, WhatsApp and conference calling to the contact center solution. Learn how Vonage is innovating the contact center experience - with a real-time demo and use cases from current customers.
Agenda
John is our Principal Contact Center Sales Engineer and brings over 35 years of relevant contact center experience to our sales team. In addition to his deep knowledge of the contact center space, John is a Certified Salesforce Administrator and a Salesforce Trailhead Ranger with 140 completed badges. John has been working with the VCC product for 4 years and recently joined our channel and alliances team to work with our largest master agents and partners on enablement and education initiatives.
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